Contact Us
Questions about bonuses, accounts or affiliate partnerships? We're here to help.
Email Support
affiliate@rokda7pro.com
Support Hours
24×7, every day of the year
Response SLA
Most emails answered within 4 hours
Responsible Gaming
Support that actually shows up
However you prefer to reach us, a real person is ready to help — in Hindi or English, around the clock.
Live Chat
The fastest route for account, deposit and withdrawal questions. Tap Live Support inside the app and connect with an agent in moments, 24×7.
For detailed queries, partnership enquiries or anything that needs a paper trail, email affiliate@rokda7pro.com and we will reply with a full answer.
Help Center
Many answers are instant. Browse our FAQ and How to Play guides for step-by-step help any time.
Clear response times, every time
Live Chat
Typically answered within minutes, 24×7.
Most emails answered within 4 hours.
Account Issues
Resolved within one business day in most cases.
Availability
Support runs 24×7, every day of the year.
Common topics we can help with
Deposits & Withdrawals
Failed payments, pending withdrawals, KYC verification and limit questions — we will get your money moving.
Bonuses & Wagering
How to claim offers, how wagering works and why a bonus may not have credited yet.
Account & Security
Login trouble, password resets, profile updates and keeping your account safe.
Responsible Gaming
Setting deposit limits, taking a break or self-excluding — we will guide you through every tool.
Frequently asked questions
Live chat is usually answered within minutes, and most emails receive a full reply within four hours. Complex account issues are typically resolved within one business day.
Share your registered mobile number or user ID, a clear description of the issue, and any relevant screenshots. The more context you provide, the faster we can resolve it.
Yes. Most deposit delays clear within 30 minutes and most withdrawals within three minutes. If yours hasn't, contact us with your transaction details and we will track it down.
Yes, every day of the year, in both Hindi and English. Whether it is midday or midnight, a real person is ready to help.
No. This is an independent affiliate platform. For gameplay and account actions we route you to the operator, and our team is happy to point you in the right direction.